Effective Date: August 1st 2024

 

RoadCare (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.roadcaregroup.com] and use our services, in compliance with the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA).

1. Information We Collect

Personal Information: We collect information that identifies, relates to, describes, or is capable of being associated with you, including:

Accident Details: Information about motor vehicle accident you are involved in, including date, time, location, and descriptions.

Contact Information: Name, email address, phone number and zip code.

2. How We Collect Information

We collect personal information in the following ways:

Directly from You: When you fill out forms, provide information on our website on disclose information to us over the phone.

From Third Parties: We receive information from our partners, such as tow truck companies, collision centers and personal injury attorneys. This information is only shared with us if you express written consent to being contacted by a 3rd party by answering “yes” to the question: “Would you like to receive a free, no-obligation consultation about legal aid and guidance?”.

3. Use of Your Information

We use the information we collect for the following purposes:

Improvement of Services: To improve our website and services based on user feedback and usage patterns.

Lead Qualification and Distribution: To qualify and distribute leads to our partners. This information may be sold to our legal partners and or collsion centers as a means of putting you in contact with legal aid and the post-accident services you require.

Communication: To contact you with relevant information about legal aid and post-accident services.

4. Sharing Your Information

We may share your information with:

Legal Requirements: When required by law or to protect our rights.

Personal Injury Legal Partners: For the purpose of providing you with legal consultation services.

Collision Centers: For the purpose of providing you with repair services for your vehicle. 

Service Providers: Third-party vendors that perform services on our behalf, such as data storage and security.

5. Your Rights Under CCPA and CPRA

As a resident of California, you have the following rights regarding your personal information:

Right to Non-Discrimination: You will not face discrimination for exercising your privacy rights.

Right to Know: You can request information about the personal data we collect, use, and share.

Right to Delete: You can request the deletion of your personal data.

Right to Opt-Out: You can opt-out of the sale of your personal data.

6. Exercising Your Rights

To exercise your rights under CCPA and CPRA, you can contact us at:

Address: 7088 Salisbury Ave, V5E 0A4 Burnaby BC Canada

Email: [email protected]

Phone: (213) 789-5650

7. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:

Regular Audits: Conduct regular audits to ensure compliance with data security policies.

Encryption: Data is encrypted both in transit and at rest.

Access Control: Limited access to personal data to authorized personnel only.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will not notify you personally however any and all changes will be updated on our website under the Privacy Policy section. You are advised to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Address: 7088 Salisbury Ave, V5E 0A4 Burnaby BC Canada

Email: [email protected]

Phone: (213) 789-5650

10. Effective Date

This Privacy Policy is effective as of August 1st 2024.

11. Disclaimer

RoadCare is a marketing platform that connects individuals with post-accident service providers. These include collision centers and personal injury attorneys. We provide lead generation services for our partners and we do not endorse any particular lawyer/law firm or guarantee legal outcomes. This platform does not operate as a lawyer referral service. We are a marketing platform which connects motor vehicle accident victims with the service providers and professionals required after an accident.